92r1 Privacy
Policy

92r1 (accessible at 92r1.bid) is an online casino and sports betting platform operated by the Operator (hereinafter "92r1", "we", "us", or "our"), a company incorporated under the laws of its licensing jurisdiction and operating under a valid international gaming license.

92r1 serves registered Players primarily located in Pakistan, providing online Sic Bo, live dealer games, casino slots, cricket betting, baseball betting, and related gaming services. For the purposes of this Privacy Policy, 92r1 acts as the data controller in respect of all personal data collected through the platform.

By accessing or using the 92r1 platform, you acknowledge that you have read and understood this Privacy Policy and consent to the data practices described herein. This Policy should be read alongside the 92r1 Terms & Conditions and Responsible Gaming Policy.

92r1 collects personal data through several means: directly from you when you register and use the platform, automatically as you interact with the site, and occasionally from third-party sources where permitted by law. The categories of data we collect are described below.

2.1 Data You Provide Directly

• Identity Data — Full legal name, date of birth, CNIC number or passport number, nationality
• Contact Data — Email address, Pakistani mobile number, residential address (city, province)
• Account Credentials — Username, password (stored in hashed, irreversible form — we never hold your password in plain text)
• Financial Data — JazzCash account number, EasyPaisa account number, bank account details (HBL, UBL, Meezan Bank, etc.), USDT wallet address for TRC20 transactions
• KYC Documentation — Scanned copies of CNIC, passport, or other identity documents submitted for age and identity verification; proof of address documents; selfie photos for liveness verification
• Communications Data — Messages sent to our support team via live chat or email, including the content of complaints or disputes

2.2 Data Collected Automatically

• Technical Data — IP address, device type and model, operating system, browser type and version, screen resolution, device identifier
• Usage Data — Pages visited, games played, session duration, bet amounts and outcomes, features interacted with, click paths, search queries within the platform
• Transaction Data — Full history of deposits, withdrawals, bonus credits, wager amounts, and game results associated with your account
• Location Data — General geographic location inferred from IP address (country and city level only; 92r1 does not use GPS or precise location tracking)
• Cookie & Tracking Data — See Section 6 for full details on cookies and similar tracking technologies used on the platform

2.3 Data from Third Parties

92r1 may receive limited personal data from trusted third-party sources in the following circumstances:

• Payment processors (JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, Raast, 1LINK) may share transaction confirmation data and account verification status
• Identity verification service providers may share the outcome of document authenticity checks
• Fraud prevention and anti-money-laundering (AML) screening services may flag accounts or transactions for enhanced review
• Game providers (live casino studios, slot game suppliers) may share anonymised session data to support dispute resolution

92r1 uses your personal data strictly for the purposes listed below. We do not use your data for any purpose incompatible with the reason it was originally collected without first notifying you and, where required by applicable law, obtaining your consent.

92r1 processes your personal data on the following legal bases, consistent with internationally recognised data protection principles:

• Performance of a Contract — Processing necessary to provide the gaming services you have signed up for, process your deposits and withdrawals, and manage your account. Without this processing, 92r1 cannot deliver its services to you.
• Legal Obligation — Processing required to comply with applicable laws and regulations, including KYC/AML obligations under international gaming license conditions, age verification requirements, and any reporting obligations to regulatory authorities.
• Legitimate Interests — Processing that is in 92r1's legitimate business interests and not overridden by your data protection rights. This includes fraud prevention, network security, platform analytics, and product development. Where we rely on this basis, we conduct a balancing assessment to confirm that our interests do not disproportionately affect your rights.
• Consent — Processing for optional activities, such as sending you promotional emails, push notifications, or personalised bonus offers. Where consent is the basis, you have the right to withdraw that consent at any time without affecting the lawfulness of prior processing.

92r1 does not sell, rent, or trade your personal data. We share your data only in the limited circumstances described below, and only to the extent necessary for the stated purpose:

5.1 Service Providers (Data Processors)

92r1 engages carefully selected third-party service providers who process data on our behalf and under our written instruction. These include:

• Payment Processors — JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, Raast/1LINK infrastructure providers, and USDT TRC20 blockchain networks, for the purpose of executing your deposit and withdrawal instructions
• KYC/Identity Verification Providers — Document verification and liveness detection service providers used to confirm your identity and age as required by our licensing obligations
• Fraud Prevention Services — AML screening tools and fraud risk assessment providers that help us detect and prevent financial crime on the platform
• Game Content Providers — Live dealer studios, slot game providers (e.g. Pragmatic Play, PG Soft), and sports data feed providers who supply the gaming content available on 92r1
• Cloud Infrastructure & Hosting — Server infrastructure, content delivery, and database providers who host the 92r1 platform
• Analytics Providers — Anonymised usage analytics tools used to understand how Players interact with the platform and improve user experience

5.2 Regulatory & Law Enforcement Disclosure

92r1 may disclose your personal data to competent regulatory authorities, gaming license bodies, financial intelligence units, courts, or law enforcement agencies where we are legally obliged to do so, or where we determine in good faith that disclosure is necessary to comply with applicable law, protect the rights of 92r1 or other players, or investigate potential fraud or criminal activity.

5.3 Business Transfers

In the event of a merger, acquisition, or sale of all or substantially all of 92r1's assets, your personal data may be transferred to the acquiring entity as part of the transaction. You will be notified of any such change in control via the contact email associated with your account and will be given an opportunity to close your account if you do not wish your data to be transferred.

92r1 uses cookies and similar tracking technologies to operate the platform, remember your preferences, maintain session security, and understand how Players interact with the site. Cookies are small text files stored on your device when you visit 92r1.

Types of Cookies Used

• Essential / Strictly Necessary Cookies — Required for the platform to function. These include session authentication cookies, security tokens, and load balancing identifiers. These cannot be disabled without breaking core platform functionality. No consent required.
• Functional Cookies — Remember your preferences such as language settings, game view preferences, and last-used payment method. Improves your experience.
• Analytics Cookies — Collect anonymised data about how you use the platform — which pages you visit, how long sessions last, which features you interact with. Used to improve the product. Requires consent.
• Security & Fraud Prevention Cookies — Help us detect unusual activity patterns that may indicate fraud, bot behaviour, or account takeover attempts. These are essential for player protection. No consent required.

Managing Cookies

You may control non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the 92r1 platform. Specific cookie preference controls are available within your account settings panel under Privacy Preferences. Withdrawing cookie consent does not affect the lawfulness of any processing that took place before withdrawal.

92r1 takes the security of your personal data seriously and implements a layered set of technical and organisational measures to protect your information against unauthorised access, disclosure, alteration, or destruction:

• 256-bit TLS/SSL Encryption — All data transmitted between your device and 92r1's servers is encrypted in transit using industry-standard Transport Layer Security
• Encrypted Data Storage — Sensitive data fields (including payment information and identity documents) are encrypted at rest using AES-256 encryption
• Password Hashing — Account passwords are stored exclusively as one-way cryptographic hashes using bcrypt. 92r1 staff cannot view your password under any circumstances
• Two-Factor Authentication (2FA) — Optional but strongly recommended for all 92r1 accounts. Adds a second verification layer beyond your password
• Access Controls — Player data is accessible only to 92r1 staff members with a documented operational need. Access is logged, reviewed, and subject to the principle of least privilege
• Security Monitoring — Continuous monitoring for intrusion attempts, anomalous access patterns, and data exfiltration activity
• Third-Party Security Audits — 92r1 engages independent security assessors to conduct periodic penetration testing and vulnerability assessments

Despite these measures, no online platform can guarantee absolute security. If you become aware of or suspect any security breach affecting your 92r1 account, you must notify us immediately via live chat so we can take protective action.

92r1 retains your personal data only for as long as is necessary for the purposes described in this Policy, or as required by applicable law and our gaming license obligations. The following retention periods apply as a general guide:

• Active Account Data — Retained for the duration of your account's existence plus a minimum of 5 years following account closure, to satisfy AML record-keeping requirements
• KYC / Identity Documents — Retained for a minimum of 5 years from the date of verification, in line with international gaming license compliance requirements
• Transaction Records — All financial transaction records (deposits, withdrawals, wagers) are retained for a minimum of 7 years to meet financial regulatory requirements
• Customer Support Communications — Retained for 3 years from the date of the communication
• Technical / Log Data — Retained for 12 months before automated deletion, unless specific logs are required to be retained in connection with an ongoing investigation
• Marketing Consent Records — Retained for the duration of your consent plus 3 years to evidence consent in the event of any future query

When personal data is no longer required and no legal obligation requires its continued retention, 92r1 will securely delete or irreversibly anonymise that data.

92r1 recognises and respects the data rights of its Players. Subject to applicable law and certain exceptions permitted by our gaming license obligations, you have the following rights in respect of your personal data:

To exercise any of these rights, please contact us via live chat or at [email protected]. We will acknowledge your request within 72 hours and respond substantively within 30 days. In complex cases, this period may be extended by a further 30 days with notice to you.

Please note that certain rights are subject to exceptions. For example, the right to erasure does not apply where we are legally required to retain your data (such as for AML compliance). We will explain any applicable exception clearly at the time of your request.

The 92r1 platform is strictly restricted to individuals aged 21 years and above. 92r1 does not knowingly collect, process, or retain personal data from individuals under the age of 21. The 92r1 registration process includes mandatory age declaration, and all accounts are subject to KYC age verification before withdrawal access is granted.

If 92r1 becomes aware that personal data has been collected from an individual under the age of 21, we will immediately suspend the relevant account, void any bonus credits, return any real-money deposits via the original payment method, and permanently delete all data associated with the account.

If you are a parent or guardian and believe that a minor has accessed the 92r1 platform using your payment details or their own, please contact us immediately via live chat or at [email protected]. We will investigate and act swiftly to remediate the situation.

The 92r1 platform may from time to time contain references to third-party game providers, payment processors, or affiliate content. Please note that 92r1 has no control over the privacy practices or data protection standards of any third-party websites or services that you may navigate to from the 92r1 platform.

This Privacy Policy applies exclusively to data collected and processed through the 92r1 platform at 92r1.bid. If you follow a link to any external site — including third-party payment portals such as JazzCash or EasyPaisa — the privacy practices of those external sites are governed by their own separate privacy policies, for which 92r1 bears no responsibility.

We recommend that you review the privacy policies of any third-party services you use in connection with your 92r1 account, particularly your mobile wallet providers and banking apps.

As an internationally licensed gaming operator serving Pakistani players, 92r1 may process and store your personal data on servers located outside of Pakistan, in countries where our hosting and infrastructure providers operate. These countries may have data protection laws that differ from those applicable in Pakistan.

Where such international transfers of personal data occur, 92r1 ensures that appropriate safeguards are in place to protect your data to a standard equivalent to the protections described in this Policy. Safeguards used may include:

• Standard contractual clauses approved by relevant regulatory authorities, incorporated into our agreements with all international data processors
• Processing exclusively with service providers located in jurisdictions recognised as providing adequate data protection standards
• Encryption of all data in transit and at rest, such that even in the event of unauthorised access to server infrastructure, the data itself cannot be read without the encryption keys held exclusively by 92r1

You may request further information about the specific safeguards in place for any particular international transfer by contacting us at the details set out in Section 14.

92r1 reviews and updates this Privacy Policy periodically to reflect changes in our data practices, changes in applicable law, feedback from Players, and updates to our gaming license requirements. The "Last Updated" date at the top of this document reflects the date on which the current version entered into force.

Where amendments are material — meaning they introduce new categories of data collection, new sharing arrangements, or substantively alter your rights — 92r1 will notify you by email to your registered address at least 7 days before the amended Policy takes effect. Non-material updates (including clarifications of existing practice, typographical corrections, or formatting changes) may be made without prior notice.

We encourage you to review this Policy periodically. Your continued use of 92r1 following the effective date of any updated Policy constitutes your acceptance of the revised terms. If you do not agree with any change, you may close your account in accordance with the process described in our Terms & Conditions.

If you have any questions, concerns, or requests relating to this Privacy Policy or 92r1's data protection practices, please contact us through the following channels:

• Live Chat — Available 24/7 through the support icon in your logged-in 92r1 account. For general privacy queries, this is the fastest route to a response.
• Email — Data protection queries and formal Subject Access Requests may be submitted in writing to: [email protected]

When contacting us about a data protection matter, please include your registered 92r1 username and a clear description of your query or request so that we can locate your records and respond efficiently. We will acknowledge all written data protection requests within 72 hours.

92r1 is committed to resolving all data protection enquiries fairly and promptly. If, after contacting us, you remain unsatisfied with our response to a data protection concern, you retain the right to escalate the matter to the relevant regulatory authority in the jurisdiction governing our gaming license.